Privacy Policy

Football Club Hub ("we", "us", or "our") is operated by mCm Design London Ltd, a company registered in England and Wales. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

We may collect and process the following categories of personal data:

• Account information: name, email address, role
• Club and team data you enter into the platform
• Player information (where provided by coaches)
• Usage data and analytics (pages visited, features used)
• Payment information processed securely via Stripe
• Technical data: IP address, browser type, device information
• Cookie and tracking data (see our Cookie Policy below)

We use your personal data to:

• Provide and maintain the Football Club Hub platform
• Process payments and manage subscriptions
• Send service-related communications and updates
• Improve our product and user experience
• Comply with legal obligations
• Prevent fraud and ensure platform security

We process your personal data under the following legal bases:

• Contract: to deliver the services you have signed up for
• Legitimate interests: to improve our platform and prevent abuse
• Legal obligation: to comply with applicable laws
• Consent: for marketing communications and non-essential cookies

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating our platform, including:

• Stripe (payment processing)
• Cloud infrastructure and hosting providers
• Analytics tools

All third parties are contractually bound to handle your data securely and only for specified purposes.

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@footballclubhub.com.

We use cookies and similar technologies to operate our platform and improve your experience. Please see the cookie banner on our site for more information and to manage your preferences.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Our platform is intended for use by coaches and club administrators (18+). We do not knowingly collect personal data directly from children. Player data entered by coaches is their responsibility to manage lawfully.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via the platform. Your continued use of the platform after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

mCm Design London Ltd
Email: privacy@footballclubhub.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.